Commonly asked questions

How do I sign up for an unlimited membership?

You can use this link right here: https://journeyom-yoga.punchpass.com/passes/180726?check=1691509491

Can I just drop in for a class?  Yes!  Your first class to the studio is free but we still need you to register for it so we don't over flow, reserve your spot here just click on the class you'd like to attend and follow the prompts, please be sure to enter a phone number:  https://www.journeyomyoga.com/yoga-schedule.html

Do you offer an annual membership?  We do and it's our greatest value.  It is set to renew each year. It is only $311:  https://journeyom-yoga.punchpass.com/passes/180725?check=1691509121

Where are you located?  We are located at 224 North Broadway in Salem NH, the front of the building you'll see a Journey Om Yoga sign, go in the front door and up the stairs.  

Is the studio open during regular business hours?  No, the studio is open 15 minutes before and after each class.  If you would like a tour please email [email protected]

Do you take walk-ins for massage, reiki and foot baths?  No, everything is by appointment only and can be booked here: https://www.journeyomyoga.com/book-a-treatment.html

I signed up for a zoom class but can't get in.  Our latest zoom link and password will always be found on the yoga schedule page, scroll below the yoga schedule and you'll find the link and password.

I am trying to login to see my account but it won't let me:  Our attendance system does everything for you so there is no need to login.  The login that you see on our website is for students taking our online courses.

How do I cancel a class reservation if I can't attend?  There is a button in your class confirmation email.  or you can email [email protected]

How do I cancel my yoga membership?  While we hope you never want to go and have created a burden free cost, if you need to cancel please email to set up an appointment to come in and cancel.  [email protected]. Please note that it takes 30 days to cancel so you may be charged for one more month after cancellation.

I am a member and need a door code to the sanctuary how do I get one?  Please email [email protected] to receive a code.  Allow 24-48 hours for a response.

How do I book the infrared sauna as a member since it is part of my membership? Please use this link:  https://www.journeyomyoga.com/book-a-treatment.html

Do I need to bring my own towel for the infrared sauna?  We provide towels in the cabinet in the sauna room as well as a basket to put your used towel in.  Please be sure to wear light clothing in the sauna and clean up after yourself.

How do I wash the mug after I have tea?  In the bathroom, the hand soap in dish soap.  Please wash and dry with paper towels and put the mug back in the library.

Do I need to shut lights off in the sanctuary if I am the last one there?  No, please leave them on.  

I am going away for 3 months can I pause my membership?  Yes you can, please email [email protected] to request a pause and the date you will like to start up again.  This can only be done if you will be away for 2 or more months.

I am new to the studio do I need to bring my own mat?  While most students like to bring their own mat we have a variety of mats to choose from at no charge, as well as blocks, straps, bolsters, and blankets.

Do you have a YouTube channel?  Yes!  search for JOY4Yoga and subscribe.

Do you have a Facebook Page?  Yes!  JOY Wellness Yoga and Healing Arts

Do you have an Instagram?  Yes!  Journey Om Yoga

Do I need to book the meditation room, salt room or library?  No, multiple people can use each room so there is no need to book.  The salt room doubles as our massage room so if the door is closed it is in use.  Otherwise you are free to use lay on the table or sit in the chair to breathe in the salty air.

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